Parachute Home Return Policy
Every return window, fee, and holiday extension for Parachute Home — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Mattresses get their own 100-night trial with a free pick-up arranged for you, so don't apply the standard 60-day/$8-fee mail-return process to a mattress purchase - it works differently.
Policy at a glance
- Return window
- 60 days (most items, from delivery)
- Return shipping
- In-store returns at Parachute retail locations are free. Mail-in returns and Happy Returns Bar drop-offs both carry a flat $8 fee deducted from the refund. Original shipping and handling fees are never refunded.
- Free returns
- Yes (in-store)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Final sale items (outside the 24-hour order-cancellation window); duvet inserts, pillows, mattress pads, feather beds, rugs, and oversized quilts specifically at Happy Returns Bar drop-off locations
Why Parachute Home earned a B
About Parachute Home
Parachute made its name on one thing first: sheets. The brand grew out of a bedding-only startup into a full home textiles line, still leaning heavily on the soft, neutral, hotel-linen-closet look that got it noticed in the first place.
It's a good option if you want bedding, towels, or a robe that feels like a small upgrade without going full luxury-linen pricing, and the 100-night mattress trial takes real pressure off that purchase. The one thing to watch: mail-in returns aren't free - Parachute deducts a flat $8 fee from your refund whether you ship it back or drop it at a Happy Returns Bar, so returning in person at one of their stores is the only way to avoid that charge.
What they sell
- Bed sheets, duvet covers, and comforters
- Bath towels and robes
- Mattresses and pillows
- Rugs and loungewear
Frequently asked questions
What is Parachute Home's return window?
60 days (most items, from delivery)
Does Parachute Home offer free returns?
Yes (in-store)
How much does Parachute Home charge for return shipping?
In-store returns at Parachute retail locations are free. Mail-in returns and Happy Returns Bar drop-offs both carry a flat $8 fee deducted from the refund. Original shipping and handling fees are never refunded.
Does Parachute Home charge a restocking fee?
None published
Does Parachute Home extend its return window for the holidays?
None published
What items cannot be returned to Parachute Home?
Final sale items (outside the 24-hour order-cancellation window); duvet inserts, pillows, mattress pads, feather beds, rugs, and oversized quilts specifically at Happy Returns Bar drop-off locations
Also known as
parachutehome.com, parachute, parachute home
Return-policy data is compiled from Parachute Home’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Parachute Home’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.