PartyLite Return Policy
Every return window, fee, and holiday extension for PartyLite — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You need the original receipt and a completed Return Authorization Form before PartyLite will process anything -- email [email protected] first rather than just mailing product back, or your return can stall.
Policy at a glance
- Return window
- 60 days (unused, original condition, with receipt)
- Return shipping
- Refunds do not include shipping or handling charges; customer covers return shipping to PartyLite's Ohio return center.
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Candles that have been lit or melted, items returned after 60 days
Why PartyLite earned a B-
About PartyLite
PartyLite sells candles the way Tupperware sells plastic containers: through independent consultants hosting home parties, alongside a direct e-commerce site. It's a direct-sales candle and home-fragrance brand with decades of history built on the in-home party model, though online ordering has become the more common path for a lot of customers now.
Shoppers here tend to be repeat buyers loyal to specific consultants or scent lines, plus people picking up hostess gifts or seasonal candle sets. The one thing to know: their 100% Love It Guarantee sounds generous, but it only covers unlit, unmelted candles -- burn one and test it, and you've forfeited the return.
What they sell
- Scented and unscented candles in jars, pillars, and tealights
- Candle warmers and flameless fragrance systems
- Home fragrance diffusers and wax melts
- Candle accessories: holders, trays, snuffers
- Seasonal and gift-set candle collections
Frequently asked questions
What is PartyLite's return window?
60 days (unused, original condition, with receipt)
Does PartyLite offer free returns?
No - fee deducted
How much does PartyLite charge for return shipping?
Refunds do not include shipping or handling charges; customer covers return shipping to PartyLite's Ohio return center.
Does PartyLite charge a restocking fee?
None published
Does PartyLite extend its return window for the holidays?
None published
What items cannot be returned to PartyLite?
Candles that have been lit or melted, items returned after 60 days
Also known as
partylite.com, partylite, party lite
Return-policy data is compiled from PartyLite’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on PartyLite’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.