PetFriendly Return Policy
Every return window, fee, and holiday extension for PetFriendly — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Because every box is final sale, it pays to double-check your dog's size and breed profile before a subscription ships — there's no returning a box of treats or toys that don't fit.
Policy at a glance
- Return window
- No returns (all sales final on delivered subscription boxes)
- Restocking fee
- None
- Category
- Pets
Can’t be returned: All delivered products are non-returnable and non-refundable
Why PetFriendly earned a C
About PetFriendly
Subscription boxes for dogs live or die on the surprise factor, and PetFriendly leans into that by curating treats and toys around your dog's size and breed rather than letting you build your own box. It ships on a recurring schedule like most pet-box services, aiming for a mix of new brands and staples you might not stumble onto shopping in a store.
It's a fun option if you like the surprise-box format and don't mind giving up some control over exactly what arrives. The one thing to know upfront: every box is final sale once delivered, no returns or refunds, so it's worth keeping your dog's profile updated if sizing or preferences change.
What they sell
- Curated dog treat and toy subscription boxes
- Breed and size-specific bundles
- One-time gift boxes
Frequently asked questions
What is PetFriendly's return window?
No returns (all sales final on delivered subscription boxes)
Does PetFriendly charge a restocking fee?
None
What items cannot be returned to PetFriendly?
All delivered products are non-returnable and non-refundable
Also known as
petfriendlybox.com
Return-policy data is compiled from PetFriendly’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on PetFriendly’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.