Planet Beauty Return Policy
Every return window, fee, and holiday extension for Planet Beauty — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Both the return request and the physical delivery back to Planet Beauty have to happen within the 30 days — starting a return on day 29 isn't enough if the package doesn't arrive back until day 35, so don't wait until the deadline to ship.
Policy at a glance
- Return window
- 30 days (initiated and received, new or gently used)
- Return shipping
- Return shipping cost is deducted from the refund total; Planet Beauty only covers return shipping when the error is theirs
- Free returns
- No - fee deducted (unless Planet Beauty is at fault)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: None published beyond items not in new or gently used condition
Why Planet Beauty earned a C+
About Planet Beauty
A specialty beauty retailer that mixes prestige and drugstore-adjacent skincare brands under one roof, Planet Beauty positions itself between a department store counter and a big-box beauty aisle. It runs both physical stores and an online shop, carrying treatment-focused skincare lines alongside makeup and haircare that you might not find at a typical mall retailer.
One detail worth knowing: gift card or PayPal purchases get refunded as Planet Beauty gift cards rather than cash back to your original funding source, so keep that in mind if you're counting on getting money back to your bank account.
What they sell
- Prestige and specialty skincare lines
- Makeup and color cosmetics
- Haircare and styling tools
- Beauty gift sets
Frequently asked questions
What is Planet Beauty's return window?
30 days (initiated and received, new or gently used)
Does Planet Beauty offer free returns?
No - fee deducted (unless Planet Beauty is at fault)
How much does Planet Beauty charge for return shipping?
Return shipping cost is deducted from the refund total; Planet Beauty only covers return shipping when the error is theirs
Does Planet Beauty charge a restocking fee?
None published
Does Planet Beauty extend its return window for the holidays?
None published
What items cannot be returned to Planet Beauty?
None published beyond items not in new or gently used condition
Also known as
planetbeauty.com
Return-policy data is compiled from Planet Beauty’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Planet Beauty’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.