Plant Therapy Return Policy
Every return window, fee, and holiday extension for Plant Therapy — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 90-day guarantee is genuinely no-questions-asked for regular retail orders, even opened bottles — but if you're buying in bulk for a business, that safety net disappears almost entirely except for a 10-day quality-defect window.
Policy at a glance
- Return window
- 90 days (money-back guarantee, even if opened)
- Return shipping
- Standard retail customers are not explicitly charged shipping in the policy language, but wholesale and professional accounts must pay to ship returns back themselves
- Free returns
- No - fee deducted (bulk/wholesale/professional accounts)
- Restocking fee
- None for standard retail returns; 20% restocking fee on bulk orders and wholesale account returns, 10% restocking fee on professional account returns
- Holiday extension
- None published
- Category
- General
Can’t be returned: Bulk orders are not eligible for returns, replacements, exchanges, or refunds except for quality issues reported within 10 days
Time-sensitive items: Bulk orders: quality-issue-only returns within 10 days, otherwise final sale
Why Plant Therapy earned a B
About Plant Therapy
Essential oils tested and published with actual GC/MS lab reports set Plant Therapy apart from a lot of the aromatherapy market, where purity claims are often just marketing. It's built a following among people who want oils they can verify rather than take on faith, selling everything from single-note oils to kid-safe blends and diffusers.
The standout detail: their 90-day guarantee explicitly covers opened and used bottles, not just unopened ones, which is rare in this category — but that generosity narrows fast if you're a bulk or professional account, where restocking fees of 10-20% kick in.
What they sell
- Single-note essential oils
- Pre-diluted kid-safe blends
- Essential oil diffusers
- Aromatherapy roll-ons and synergies
Frequently asked questions
What is Plant Therapy's return window?
90 days (money-back guarantee, even if opened)
Does Plant Therapy offer free returns?
No - fee deducted (bulk/wholesale/professional accounts)
How much does Plant Therapy charge for return shipping?
Standard retail customers are not explicitly charged shipping in the policy language, but wholesale and professional accounts must pay to ship returns back themselves
Does Plant Therapy charge a restocking fee?
None for standard retail returns; 20% restocking fee on bulk orders and wholesale account returns, 10% restocking fee on professional account returns
Does Plant Therapy extend its return window for the holidays?
None published
What items cannot be returned to Plant Therapy?
Bulk orders are not eligible for returns, replacements, exchanges, or refunds except for quality issues reported within 10 days
Also known as
planttherapy.com
Return-policy data is compiled from Plant Therapy’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Plant Therapy’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.