Pottery Barn Return Policy
Editor-verified return-policy details for Pottery Barn — last verified Apr 17, 2026.
Standard return policy30 days left on a purchase made today
Policy at a glance
- Return window
- 30 days
- Window (days)
- 30 days
- Free returns
- Yes (in-store)
- Return shipping cost
- $8.95 mail return fee
- Restocking fee
- None
- Holiday extension
- Yes (holiday extension)
- Non-returnable items
- Monogrammed items, custom furniture, final sale
- Time-bomb items
- Furniture 7-day damage report window
- Category
- Home
Frequently asked questions
What is Pottery Barn's return window?
30 days
Does Pottery Barn offer free returns?
Yes (in-store)
How much does Pottery Barn charge for return shipping?
$8.95 mail return fee
Does Pottery Barn charge a restocking fee?
None
Does Pottery Barn extend its return window for the holidays?
Yes (holiday extension)
What items cannot be returned to Pottery Barn?
Monogrammed items, custom furniture, final sale
Also known as
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Return-policy data is sourced from Pottery Barn’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Pottery Barn’s official site before purchase.