Princess Polly Return Policy
Every return window, fee, and holiday extension for Princess Polly — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Pick store credit instead of a refund and Princess Polly waives the $6.95 return fee completely — an easy way to keep the full value if you already plan to reorder.
Policy at a glance
- Return window
- 30 days (from delivery)
- Return shipping
- $6.95 domestic return fee deducted from your refund, waived entirely if you choose store credit instead; international customers cover their own return shipping
- Free returns
- No - $6.95 fee deducted (waived for store credit)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Cosmetics, earrings, undergarments, beauty tools including hair tools, final sale items, gift cards; swimwear needs its hygiene liner intact
Why Princess Polly earned a C+
How Princess Polly compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About Princess Polly
Y2K-inspired going-out dresses and Instagram-friendly basics built this Australian brand's US following, mostly through a heavy roster of influencer partnerships rather than traditional advertising. It's popular with a younger shopper looking for something trendy and affordable for a night out rather than pieces meant to last for years.
The return fee structure rewards patience: pay $6.95 for a cash refund, or skip the fee entirely by taking store credit. Just don't count on returning anything that's touched your skin — earrings, beauty tools, and undergarments are final the moment you open them, and swimwear needs its hygiene liner still attached.
What they sell
- Going-out dresses and two-piece sets
- Denim and casual basics
- Swimwear
- Jewelry and accessories
Frequently asked questions
What is Princess Polly's return window?
30 days (from delivery)
Does Princess Polly offer free returns?
No - $6.95 fee deducted (waived for store credit)
How much does Princess Polly charge for return shipping?
$6.95 domestic return fee deducted from your refund, waived entirely if you choose store credit instead; international customers cover their own return shipping
Does Princess Polly charge a restocking fee?
None published
Does Princess Polly extend its return window for the holidays?
None published
What items cannot be returned to Princess Polly?
Cosmetics, earrings, undergarments, beauty tools including hair tools, final sale items, gift cards; swimwear needs its hygiene liner intact
Also known as
princesspolly.com, us.princesspolly.com, princess polly
Return-policy data is compiled from Princess Polly’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Princess Polly’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.