ProHealth Return Policy
Every return window, fee, and holiday extension for ProHealth — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Buying a multi-pack? Open only one bottle at a time — ProHealth voids the return on the whole set the moment a second bottle gets opened.
Policy at a glance
- Return window
- 100 days (satisfaction guarantee, unopened bulk bags)
- Return shipping
- Shipping charges are nonrefundable regardless of reason
- Free returns
- No - shipping charges non-refundable
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Pharmacy
Can’t be returned: Opened 100g/250g/500g/1kg bulk bags (final sale once opened), opened lab test kits, unopened bulk bags after 100 days, multi-packs with more than one bottle opened
Why ProHealth earned a B
About ProHealth
NAD+ boosters and longevity supplements are ProHealth's specialty, a direct-to-consumer vitamin brand that's been selling nutritional supplements since well before "longevity" became a buzzword. It draws a crowd of supplement enthusiasts who track ingredient sourcing and dosing closely rather than casual vitamin shoppers.
The 100-day window is unusually long, but it comes with sharp edges: bulk bags become final sale the moment you open them, and a multi-pack loses its return eligibility as soon as more than one bottle has been opened. If you bought through Amazon, keep your ProHealth-specific proof of purchase handy, since Amazon receipts alone won't cut it here.
What they sell
- NAD+ and longevity supplements
- Bulk vitamin and mineral powders
- At-home lab test kits
- Daily multivitamin and wellness bundles
Frequently asked questions
What is ProHealth's return window?
100 days (satisfaction guarantee, unopened bulk bags)
Does ProHealth offer free returns?
No - shipping charges non-refundable
How much does ProHealth charge for return shipping?
Shipping charges are nonrefundable regardless of reason
Does ProHealth charge a restocking fee?
None published
Does ProHealth extend its return window for the holidays?
None published
What items cannot be returned to ProHealth?
Opened 100g/250g/500g/1kg bulk bags (final sale once opened), opened lab test kits, unopened bulk bags after 100 days, multi-packs with more than one bottle opened
Also known as
prohealth.com, prohealth
Return-policy data is compiled from ProHealth’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ProHealth’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.