Rafaella Return Policy
Every return window, fee, and holiday extension for Rafaella — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Price dropped after you ordered? Rafaella will do a one-time price adjustment if it happens within 14 days of your purchase, which is often a better deal than returning and rebuying.
Policy at a glance
- Return window
- 30 days (unwashed, unworn, undamaged, tags attached)
- Return shipping
- $6 flat fee deducted from refund when using the prepaid FedEx return label
- Free returns
- No - $6 fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Personalized or monogrammed items, final sale items, washed/worn/damaged merchandise
Why Rafaella earned a C+
About Rafaella
Department stores like Macy's and Kohl's have carried this women's sportswear label for decades, built around comfortable, easy-fit pieces rather than trend-chasing. It leans into petite and plus sizing more than most contemporary brands, which is part of why it's held onto an older, loyal customer base.
Pants, blouses, and knitwear in wear-to-work and weekend styles make up most of the catalog — comfortable waistbands and easy-care fabrics over runway statements. One thing worth knowing: different pages on the site describe the return window slightly differently, so it's smart to screenshot the confirmation you get before mailing anything back.
What they sell
- Women's pants and pull-on styles with comfort waistbands
- Blouses and knit tops for work and weekend
- Petite and plus-size fits
- Sweaters and layering pieces by season
Frequently asked questions
What is Rafaella's return window?
30 days (unwashed, unworn, undamaged, tags attached)
Does Rafaella offer free returns?
No - $6 fee deducted
How much does Rafaella charge for return shipping?
$6 flat fee deducted from refund when using the prepaid FedEx return label
Does Rafaella charge a restocking fee?
None
Does Rafaella extend its return window for the holidays?
None published
What items cannot be returned to Rafaella?
Personalized or monogrammed items, final sale items, washed/worn/damaged merchandise
Also known as
rafaellastyle.com, rafaella, rafaella sportswear
Return-policy data is compiled from Rafaella’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Rafaella’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.