Randolph Return Policy
Every return window, fee, and holiday extension for Randolph — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Get your return package to the carrier within 14 days of your return being approved — miss that window and Randolph can deny the refund even though the initial 30-day window was met.
Policy at a glance
- Return window
- 30 days (original purchase)
- Return shipping
- Free for domestic U.S. orders placed on RandolphUSA.com
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Eyewear
Can’t be returned: Laser engraving/personalization services (engraved frames themselves are still exchangeable), products purchased from third-party vendors or authorized dealers
Why Randolph earned a B+
About Randolph
Every pair of these sunglasses is still assembled in Randolph, Massachusetts, using the same hand-soldering methods the company has supplied to US military aviators for decades — that's the pitch, and it holds up. It's a small niche brand for people who care where their eyewear comes from and don't mind paying for it.
Aviators and the Randolph Engineering line make up the bulk of sales, alongside ballistic-rated and polarized options built for outdoor and tactical use. Frames run pricier than typical mall sunglasses, but you get a genuine US manufacturing story and free domestic return shipping if a pair doesn't work out — just buy from their own site, since third-party dealer purchases aren't covered.
What they sell
- Aviator and Randolph Engineering sunglasses
- Polarized and ballistic-rated lenses
- Prescription-ready frames
- Cases, straps, and lens cleaning accessories
Frequently asked questions
What is Randolph's return window?
30 days (original purchase)
Does Randolph offer free returns?
Yes
How much does Randolph charge for return shipping?
Free for domestic U.S. orders placed on RandolphUSA.com
Does Randolph charge a restocking fee?
None
Does Randolph extend its return window for the holidays?
None published
What items cannot be returned to Randolph?
Laser engraving/personalization services (engraved frames themselves are still exchangeable), products purchased from third-party vendors or authorized dealers
Also known as
randolphusa.com, randolph usa, randolph engineering
Return-policy data is compiled from Randolph’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Randolph’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.