Real Relax Return Policy
Every return window, fee, and holiday extension for Real Relax — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
No restocking fee is charged on returns here, which is unusual for bulky massage chairs - just budget for the return shipping cost yourself, since Real Relax doesn't cover it.
Policy at a glance
- Return window
- 30 days (unused, original packaging)
- Return shipping
- Customer covers return shipping once per transaction
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Not specified beyond used/opened items
Why Real Relax earned a C+
About Real Relax
Massage chairs at prices well below the big spa-brand names are what Real Relax is known for - the kind of large furniture-sized purchase you'd normally expect to pay triple for elsewhere. You're shopping here if you want at-home massage therapy without a luxury price tag. Because these are big, heavy items, it's worth knowing the return math before you buy.
Real Relax gives you 30 days and won't charge a restocking fee, which is generous for furniture-sized electronics, but you're on the hook for return shipping - and shipping a massage chair back isn't cheap. Measure your doorway and try it out fast if you're on the fence.
What they sell
- Full-body massage chairs
- Compact and zero-gravity massage chair models
- Handheld and portable massagers
- Massage chair accessories and covers
Frequently asked questions
What is Real Relax's return window?
30 days (unused, original packaging)
Does Real Relax offer free returns?
No - fee deducted
How much does Real Relax charge for return shipping?
Customer covers return shipping once per transaction
Does Real Relax charge a restocking fee?
None
Does Real Relax extend its return window for the holidays?
None published
What items cannot be returned to Real Relax?
Not specified beyond used/opened items
Also known as
realrelaxmall.com, real relax
Return-policy data is compiled from Real Relax’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Real Relax’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.