Remi Return Policy
Every return window, fee, and holiday extension for Remi — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 365-day window on Remi's electronics (the sanitizer, cleaner, and flosser) only holds if you never open the housing - crack the device open to inspect it and you've likely forfeited the return regardless of how much time is left.
Policy at a glance
- Return window
- 45 days (night guards & retainers); 365 days (ultrasonic cleaner, UV sanitizer, water flosser, unopened)
- Return shipping
- Not specified on the page consulted
- Free returns
- Yes
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Pharmacy
Can’t be returned: Opened electronics (Ultrasonic Cleaner Pro, UV Toothbrush Sanitizer), water flossers with disassembled housing, items damaged by accident, tampering, misuse, or abuse
Time-sensitive items: night guards and retainers: 45-day fit guarantee, shorter than the 365-day window on unopened electronic devices
Why Remi earned a B+
How Remi compares
Top-graded Pharmacy rivals — tap one for the full side-by-side.
About Remi
Custom-molded night guards ordered online without a dentist visit are Remi's core product - you take an impression at home and mail it in instead of paying for an in-office fitting. You're likely here if you grind your teeth at night and want a cheaper alternative to a dental office guard. Fit issues are explicitly covered, which is worth knowing upfront.
Remi backs night guards and retainers with a 45-day 'Perfect Fit Guarantee,' and separately gives a full year on unopened electronic devices like its UV sanitizer and water flosser. Just don't crack open the electronics to inspect them - that alone can void the return.
What they sell
- Custom at-home-impression night guards
- Custom retainers
- UV toothbrush sanitizers
- Ultrasonic cleaners and water flossers
Frequently asked questions
What is Remi's return window?
45 days (night guards & retainers); 365 days (ultrasonic cleaner, UV sanitizer, water flosser, unopened)
Does Remi offer free returns?
Yes
How much does Remi charge for return shipping?
Not specified on the page consulted
Does Remi charge a restocking fee?
None published
Does Remi extend its return window for the holidays?
None published
What items cannot be returned to Remi?
Opened electronics (Ultrasonic Cleaner Pro, UV Toothbrush Sanitizer), water flossers with disassembled housing, items damaged by accident, tampering, misuse, or abuse
Also known as
shopremi.com, remi, remi teeth
Return-policy data is compiled from Remi’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Remi’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.