Restoration Hardware Return Policy
Editor-verified return-policy details for Restoration Hardware.
About Restoration Hardware
Walk into an RH Gallery and it feels more like a design museum than a furniture store — soaring ceilings, a rooftop cafe, and sofas that cost more than some used cars. That's the whole point. Restoration Hardware (now just RH) sells a particular look: muted linens, weathered oak, oversized leather pieces meant to anchor a room for decades.
The catch is the pricing structure. Most of the real deals live behind the RH Members Program, which runs about $200 a year and unlocks 25% off plus extra savings on sale items. If you're furnishing a whole room, that math can work in your favor. If you just want one console table, it's a harder sell. Realistically, this is for people doing a serious refresh — homeowners, designers, folks who plan to keep what they buy. Quality's generally there. You're just paying for it.
What they sell
- Big upholstered furniture — Cloud sofas and sectionals, the kind people obsess over in reviews for being deep and squishy
- Solid wood dining tables and beds, lots of reclaimed and weathered oak finishes
- Lighting and chandeliers, including industrial and antiqued-metal styles that show up all over Pinterest
- Bedding and bath linens — heavy Belgian linen sheets and towels in those signature neutral tones
- Outdoor furniture built to actually live outside, plus RH Baby & Child for nursery pieces
Why Restoration Hardware earned a C-
Policy at a glance
- Return window
- 30 days
- Window (days)
- 30 days
- Free returns
- No
- Return shipping cost
- Customer pays return shipping; delivery fees non-refundable; pickup fees apply for large items
- Restocking fee
- May apply (amount not published)
- Holiday extension
- No holiday extension
- Non-returnable items
- Special orders, installed items, opened mattresses/foundations, final sale, clearance, outlet purchases, monogrammed/personalized items
- Time-bomb items
- Mattresses/foundations: must be unopened in vendor packaging to qualify for 30-day return; opened = no return
- Category
- Furniture
Frequently asked questions
What is Restoration Hardware's return window?
30 days
Does Restoration Hardware offer free returns?
No
How much does Restoration Hardware charge for return shipping?
Customer pays return shipping; delivery fees non-refundable; pickup fees apply for large items
Does Restoration Hardware charge a restocking fee?
May apply (amount not published)
Does Restoration Hardware extend its return window for the holidays?
No holiday extension
What items cannot be returned to Restoration Hardware?
Special orders, installed items, opened mattresses/foundations, final sale, clearance, outlet purchases, monogrammed/personalized items
Also known as
rh, restoration hardware, rh.com
Return-policy data is sourced from Restoration Hardware’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Restoration Hardware’s official site before purchase.