Ring Concierge Return Policy
Every return window, fee, and holiday extension for Ring Concierge — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Anything custom-made or resized to your finger size is final sale, so if you're buying an engagement ring, confirm sizing carefully before ordering rather than assuming you can adjust and return it.
Policy at a glance
- Return window
- 14 days (unworn, original packaging)
- Return shipping
- Customer pays return shipping and insurance on fine jewelry
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: Custom and made-to-order engagement rings, engraved or resized pieces, earrings for hygiene reasons
Why Ring Concierge earned a C
About Ring Concierge
Engagement rings are traditionally a stuffy, in-person jewelry-store purchase, and Ring Concierge built its name making that process feel more approachable online, with real customer service backing up the buy. It's become a go-to for lab-grown diamond engagement rings and fine jewelry among a younger, Instagram-savvy customer base who'd rather not deal with old-school jewelers. Fourteen days is a tighter return window than most jewelry sellers, and it only covers non-custom, non-resized pieces - anything made to your specifications is final sale. If you're ring shopping here, get your sizing right the first time; it matters more than usual.
What they sell
- Engagement rings with lab-grown and natural diamonds
- Wedding bands and stackable rings
- Fine jewelry including necklaces, bracelets, and earrings
- Custom and made-to-order engagement ring design
Frequently asked questions
What is Ring Concierge's return window?
14 days (unworn, original packaging)
Does Ring Concierge offer free returns?
No - fee deducted
How much does Ring Concierge charge for return shipping?
Customer pays return shipping and insurance on fine jewelry
Does Ring Concierge charge a restocking fee?
None published
Does Ring Concierge extend its return window for the holidays?
None published
What items cannot be returned to Ring Concierge?
Custom and made-to-order engagement rings, engraved or resized pieces, earrings for hygiene reasons
Also known as
ringconcierge.com, ring concierge
Return-policy data is compiled from Ring Concierge’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Ring Concierge’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.