Rodan + Fields Return Policy
Every return window, fee, and holiday extension for Rodan + Fields — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
This is a multi-level-marketing brand, so how your return gets processed can depend on whether you bought from the company directly or through an independent consultant - keep your original order confirmation either way to make the return smoother.
Policy at a glance
- Return window
- 60 days (satisfaction guarantee)
- Return shipping
- Customer pays return shipping; refunds processed through the independent consultant who sold the product or directly through the company
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Products purchased through unauthorized third-party resellers rather than an official consultant or the company site
Why Rodan + Fields earned a B-
About Rodan + Fields
You've probably heard about Rodan + Fields from a friend or a Facebook post before you ever saw an ad for it - it's sold through independent consultants rather than on store shelves, which is exactly how its founders, two dermatologists behind Proactiv, built the business. The skincare itself leans clinical: retinol-based anti-aging lines and acne treatments developed with a dermatology background rather than pure marketing. Because it's a direct-sales, consultant-based model, your buying and return experience can vary a bit depending on who you bought from - the company or an individual rep - so it's worth confirming return details with whoever processed your order.
What they sell
- Redefine and reverse anti-aging skincare regimens
- Unblemish acne treatment products
- Lash boost eyelash conditioning serum
- Body and haircare lines
Frequently asked questions
What is Rodan + Fields's return window?
60 days (satisfaction guarantee)
Does Rodan + Fields offer free returns?
No - fee deducted
How much does Rodan + Fields charge for return shipping?
Customer pays return shipping; refunds processed through the independent consultant who sold the product or directly through the company
Does Rodan + Fields charge a restocking fee?
None
Does Rodan + Fields extend its return window for the holidays?
None published
What items cannot be returned to Rodan + Fields?
Products purchased through unauthorized third-party resellers rather than an official consultant or the company site
Also known as
rodanandfields.com, rodan and fields, rodan + fields
Return-policy data is compiled from Rodan + Fields’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Rodan + Fields’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.