Room Service Return Policy
Every return window, fee, and holiday extension for Room Service — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You can pick store credit as a gift card instead of a refund to your card - useful if you're likely to reorder, since the gift card arrives instantly by email while card refunds take up to two billing cycles.
Policy at a glance
- Return window
- 30 days (unworn, unwashed)
- Return shipping
- Free return label provided through Happy Returns portal
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Worn or washed merchandise
Why Room Service earned a B+
About Room Service
Pastel prints and matching family sets are the calling card at Room Service - think mommy-and-me pajamas that show up all over social media around the holidays. It's a small direct-to-consumer sleepwear label built around soft, breathable fabrics and playful, girly patterns rather than the plain waffle-knit sets bigger retailers push. You'll mostly see it shopped by parents dressing kids and themselves for photos, plus gift-givers stocking up before Christmas.
Returns run through Happy Returns, so you're not stuck printing your own label and hunting for a box. Just don't wash or wear anything you might send back - once tags are off and the set's been through the laundry, it's yours to keep.
What they sell
- Matching family pajama sets (adult, kids, and baby sizes)
- Printed cotton pajama tops and shorts
- Holiday and seasonal pajama collections
- Loungewear and robes
Frequently asked questions
What is Room Service's return window?
30 days (unworn, unwashed)
Does Room Service offer free returns?
Yes
How much does Room Service charge for return shipping?
Free return label provided through Happy Returns portal
Does Room Service charge a restocking fee?
None
Does Room Service extend its return window for the holidays?
None published
What items cannot be returned to Room Service?
Worn or washed merchandise
Also known as
roomservicepjs.com, room service pjs, room service
Return-policy data is compiled from Room Service’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Room Service’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.