Saatchi Art Return Policy
Every return window, fee, and holiday extension for Saatchi Art — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Damaged or misrepresented pieces get a full refund with no fee attached, even for international orders - so if something arrives not matching the listing, don't settle for store credit, ask for the full refund path instead.
Policy at a glance
- Return window
- 14 days from receipt
- Return shipping
- Free for US shipments; international returns get store credit or a refund minus a 20% processing fee
- Free returns
- Yes (US addresses)
- Restocking fee
- None for US customers; 20% processing fee for international refunds (waived if taking store credit)
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Special Collection, Photography, Artist Produced Limited Edition and Open Edition artworks, print frames, and eGift Cards (all final sale); oversized artworks over 60 inches on the longest side; art that's been stretched, cropped, or altered after purchase
Why Saatchi Art earned a B-
About Saatchi Art
Buying original art online used to feel risky before marketplaces like Saatchi Art normalized it - it connects independent artists directly with buyers, skipping the traditional gallery markup. The selection ranges from emerging artists' first sales to established names, covering paintings, photography, and sculpture at a huge range of price points. It draws first-time art buyers as much as seasoned collectors, partly because of that 14-day return window taking the risk out of buying sight-unseen.
Oversized pieces over 60 inches don't qualify for free returns, which matters if you're eyeing a statement piece for a big wall. Limited-edition prints and photography are final sale outright, so that's not a category to gamble on if you're unsure.
What they sell
- Original paintings from independent artists
- Limited-edition and open-edition prints
- Photography
- Sculpture and 3D art
Frequently asked questions
What is Saatchi Art's return window?
14 days from receipt
Does Saatchi Art offer free returns?
Yes (US addresses)
How much does Saatchi Art charge for return shipping?
Free for US shipments; international returns get store credit or a refund minus a 20% processing fee
Does Saatchi Art charge a restocking fee?
None for US customers; 20% processing fee for international refunds (waived if taking store credit)
Does Saatchi Art extend its return window for the holidays?
None published
What items cannot be returned to Saatchi Art?
Special Collection, Photography, Artist Produced Limited Edition and Open Edition artworks, print frames, and eGift Cards (all final sale); oversized artworks over 60 inches on the longest side; art that's been stretched, cropped, or altered after purchase
Also known as
saatchiart.com, saatchi art, support.saatchiart.com
Return-policy data is compiled from Saatchi Art’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Saatchi Art’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.