Scout & Nimble Return Policy
Every return window, fee, and holiday extension for Scout & Nimble — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Anything delivered via freight or White Glove needs damage noted right on the delivery receipt at the time of drop-off - waiting even a day to report a dent or scratch can void your claim.
Policy at a glance
- Return window
- 30 days (7 days for freight/LTL items)
- Return shipping
- Customer pays return shipping; original shipping and delivery fees are non-refundable
- Free returns
- No - 14% restocking fee plus customer-paid return shipping
- Restocking fee
- 14% of the refund deducted on all returns
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Custom or made-to-order items, opened bedding (pillows, covers, throws, duvets, poufs), altered items (painted, cut, installed), samples and swatches, price-matched orders, antiques and vintage items, gift cards, open box items, White Glove delivered items
Time-sensitive items: Freight and LTL-shipped furniture: 7-day window to report issues, versus 30 days for small parcel items
Why Scout & Nimble earned a C-
How Scout & Nimble compares
Top-graded Furniture rivals — tap one for the full side-by-side.
About Scout & Nimble
Scout & Nimble curates furniture from independent and boutique designers rather than manufacturing its own line - think of it as a boutique gallery for home goods you won't find at a big box store. That curation is the whole value proposition over shopping a mass retailer.
It appeals to shoppers furnishing a space who want something distinctive rather than the same sofa as everyone else on the block. The 14% restocking fee applies across the board, and large freight-delivered furniture only gives you a week to flag problems, so inspect it the moment it arrives.
What they sell
- Sofas and upholstered seating from independent designers
- Dining and occasional tables
- Bedding, pillows, and throws
- Lighting and home decor
Frequently asked questions
What is Scout & Nimble's return window?
30 days (7 days for freight/LTL items)
Does Scout & Nimble offer free returns?
No - 14% restocking fee plus customer-paid return shipping
How much does Scout & Nimble charge for return shipping?
Customer pays return shipping; original shipping and delivery fees are non-refundable
Does Scout & Nimble charge a restocking fee?
14% of the refund deducted on all returns
Does Scout & Nimble extend its return window for the holidays?
None published
What items cannot be returned to Scout & Nimble?
Custom or made-to-order items, opened bedding (pillows, covers, throws, duvets, poufs), altered items (painted, cut, installed), samples and swatches, price-matched orders, antiques and vintage items, gift cards, open box items, White Glove delivered items
Also known as
scoutandnimble.com
Return-policy data is compiled from Scout & Nimble’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Scout & Nimble’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.