Shelving Inc. Return Policy
Every return window, fee, and holiday extension for Shelving Inc. — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If what you ordered isn't their own house brand, expect a 50% restocking fee instead of the much lower 10-20% charged on Shelving Inc.-brand products — check which you're buying before you order something you might need to send back.
Policy at a glance
- Return window
- 30 days to ship back (15 days to report shortage/damage claims)
- Return shipping
- Customer pays return shipping costs
- Free returns
- No - fee deducted
- Restocking fee
- 10% (returned 30-60 days), 20% (returned 60-90 days), company discretion after 90 days; non-Shelving Inc. brand products carry a flat 50% restocking fee
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Custom-ordered merchandise, altered merchandise, clearance items marked final sale
Time-sensitive items: Damage or shortage claims must be reported within 15 days, well inside the 30-day return-shipping deadline
Why Shelving Inc. earned a C-
About Shelving Inc.
Industrial and commercial storage — think warehouse racking, garage shelving, and heavy-duty steel units — is the specialty here, aimed more at businesses and serious home organizers than casual shoppers. Because a lot of what's sold is bulky and freight-shipped, the return math is more complicated than a typical online store: restocking fees climb the longer you hold onto an item, from 10% up to a company-discretion rate after 90 days. Third-party brands carried on the site get hit with a flat 50% restocking fee, which is steep enough to plan around before ordering. Damage or shortage issues need to be flagged within just 15 days of delivery, faster than the return window itself. Contractors and facility managers outfitting a storage space are the typical buyers.
What they sell
- Industrial steel shelving and racking
- Garage storage systems
- Wire shelving units
- Workbenches and lockers
Frequently asked questions
What is Shelving Inc.'s return window?
30 days to ship back (15 days to report shortage/damage claims)
Does Shelving Inc. offer free returns?
No - fee deducted
How much does Shelving Inc. charge for return shipping?
Customer pays return shipping costs
Does Shelving Inc. charge a restocking fee?
10% (returned 30-60 days), 20% (returned 60-90 days), company discretion after 90 days; non-Shelving Inc. brand products carry a flat 50% restocking fee
Does Shelving Inc. extend its return window for the holidays?
None published
What items cannot be returned to Shelving Inc.?
Custom-ordered merchandise, altered merchandise, clearance items marked final sale
Also known as
shelving.com, shelving inc
Return-policy data is compiled from Shelving Inc.’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Shelving Inc.’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.