ShhTape Return Policy
Every return window, fee, and holiday extension for ShhTape — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Personal care items are explicitly excluded from returns, which likely covers the mouth tape itself once opened — so this policy realistically only helps with an unopened box or a shipping error, not a product that just didn't work for you.
Policy at a glance
- Return window
- 30 days (US); 14 days (EU cooling-off)
- Return shipping
- Not specified beyond company providing a label for approved returns
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Perishable goods (food, flowers, plants), custom or personalized products, personal care items (beauty products), hazardous materials and flammable liquids or gases, sale items, gift cards
Why ShhTape earned a C+
About ShhTape
Mouth tape for sleep is a niche product that's exploded alongside the broader sleep-optimization trend, and that's this brand's entire catalog. Because it's a personal care item worn directly on skin, most of what you'd actually want to return — an opened box you tried and didn't like — falls under the non-returnable personal care category. Sleep-hygiene enthusiasts who've already seen the product recommended on social media tend to be the ones ordering it. You do need to email for approval before sending anything back, and unapproved returns aren't accepted. EU customers get an extra 14-day cooling-off right layered on top of the standard 30-day window.
What they sell
- Mouth tape for sleep
- Sleep accessory bundles
- Nasal strips
Frequently asked questions
What is ShhTape's return window?
30 days (US); 14 days (EU cooling-off)
Does ShhTape offer free returns?
No - fee deducted
How much does ShhTape charge for return shipping?
Not specified beyond company providing a label for approved returns
Does ShhTape charge a restocking fee?
None
Does ShhTape extend its return window for the holidays?
None published
What items cannot be returned to ShhTape?
Perishable goods (food, flowers, plants), custom or personalized products, personal care items (beauty products), hazardous materials and flammable liquids or gases, sale items, gift cards
Also known as
shhtape.com, shhtape
Return-policy data is compiled from ShhTape’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ShhTape’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.