Shop LC Return Policy
Every return window, fee, and holiday extension for Shop LC — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If a piece has a genuine manufacturing defect and cost more than $50, Shop LC will repair or replace it for up to 6 months after purchase - that's separate from and longer than the standard 30-day return window.
Policy at a glance
- Return window
- 30 days (from dispatch date)
- Return shipping
- $6.49 (up to 5 lbs), $8.49 (5.01-10 lbs), or $10.49 (10+ lbs) return label fee deducted from refund; original shipping/handling is non-refundable except for manufacturing defects
- Free returns
- No - fee deducted
- Restocking fee
- None published beyond the return shipping label fee
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: Personalized or altered products such as resized rings, hygiene and beauty products with broken seals, items from the Online Auction and Clearance sections unless defective or damaged
Why Shop LC earned a C+
About Shop LC
Home-shopping-channel energy carries over to the website here - Shop LC (formerly Liquidation Channel) built its business on gemstone and sterling silver jewelry sold at steep discounts off supposed retail value, often through on-air-style video segments. It's part of the same broadcast-retail world as QVC and HSN, aimed at shoppers who like a bargain-hunting, limited-time-deal shopping experience rather than a curated boutique feel. Auction and clearance sections carry the deepest discounts but also the strictest no-return rules. One caveat: return shipping isn't free - a label fee scaled to weight comes out of your refund, so factor that into whether a lower-priced piece is worth returning.
What they sell
- Gemstone rings, necklaces, and earrings in sterling silver and gold-plated settings
- Loose gemstones and beauty/wellness products
- Clearance and daily-deal jewelry lots
- Home goods and kitchen gadgets in rotating on-air specials
Frequently asked questions
What is Shop LC's return window?
30 days (from dispatch date)
Does Shop LC offer free returns?
No - fee deducted
How much does Shop LC charge for return shipping?
$6.49 (up to 5 lbs), $8.49 (5.01-10 lbs), or $10.49 (10+ lbs) return label fee deducted from refund; original shipping/handling is non-refundable except for manufacturing defects
Does Shop LC charge a restocking fee?
None published beyond the return shipping label fee
Does Shop LC extend its return window for the holidays?
None published
What items cannot be returned to Shop LC?
Personalized or altered products such as resized rings, hygiene and beauty products with broken seals, items from the Online Auction and Clearance sections unless defective or damaged
Also known as
shoplc.com, shop lc
Return-policy data is compiled from Shop LC’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Shop LC’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.