signNow Return Policy
Every return window, fee, and holiday extension for signNow — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The refund only applies if you bought directly from signNow's own site - subscriptions through the App Store, Google Play, or a reseller like AWS Marketplace have to be refunded through that platform instead, not signNow support.
Policy at a glance
- Return window
- 30 days (money-back guarantee, direct purchases only)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Subscriptions purchased via App Store, Google Play, sales team, or third-party marketplaces such as AWS, ADP, or AppDirect; usage-based fees; international/currency conversion fees
Why signNow earned a B-
About signNow
Electronic signatures without the enterprise price tag is the pitch - signNow competes with DocuSign and Adobe Sign by undercutting them on cost while covering similar ground: sending documents for e-signature, building fillable forms, and tracking who's signed what. It's part of airSlate's suite of business software tools, aimed at small businesses and teams that don't need a heavyweight contract platform. The refund policy is fair but has real teeth - you get 30 days, but only if you bought directly and haven't meaningfully used the service yet. Skip signing up through an app store or reseller if you want signNow's own refund path to apply.
What they sell
- Electronic signature subscriptions for individuals and teams
- Fillable PDF forms and document templates
- Business workflow and approval automation
- API access for embedding e-signatures into other apps
Frequently asked questions
What is signNow's return window?
30 days (money-back guarantee, direct purchases only)
Does signNow charge a restocking fee?
None
Does signNow extend its return window for the holidays?
None published
What items cannot be returned to signNow?
Subscriptions purchased via App Store, Google Play, sales team, or third-party marketplaces such as AWS, ADP, or AppDirect; usage-based fees; international/currency conversion fees
Also known as
signnow.com
Return-policy data is compiled from signNow’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on signNow’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.