SilkSilky Return Policy
Every return window, fee, and holiday extension for SilkSilky — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Each order only gets one return or exchange, so if you're ordering multiple sizes to try, decide on everything at once rather than sending pieces back separately over time.
Policy at a glance
- Return window
- 365 days (unwashed, unworn, tags attached)
- Return shipping
- Customer pays return or exchange shipping on non-defective items, including first orders; shipping fees are non-refundable
- Free returns
- No - customer pays return/exchange shipping
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Underwear and bras, mystery boxes, final sale and clearance items, gift cards
Why SilkSilky earned a B+
About SilkSilky
A full year to decide is unusually generous - SilkSilky backs every order with a 365-day return window, far beyond the 30-day norm most silk sleepwear brands offer. It's a direct-to-consumer silk specialist selling pajama sets, robes, and silk pillowcases, competing on the promise that mulberry silk shouldn't only be for luxury price points. Warehouses in the US, Germany, and UK mean shipping and returns route through whichever region you're in. The one real catch: you pay your own return shipping even on that first order, and underwear or bra styles can't come back at all regardless of the window.
What they sell
- Silk pajama sets and robes
- Silk pillowcases and sleep masks
- Silk scrunchies and hair accessories
- Silk loungewear separates
Frequently asked questions
What is SilkSilky's return window?
365 days (unwashed, unworn, tags attached)
Does SilkSilky offer free returns?
No - customer pays return/exchange shipping
How much does SilkSilky charge for return shipping?
Customer pays return or exchange shipping on non-defective items, including first orders; shipping fees are non-refundable
Does SilkSilky charge a restocking fee?
None
Does SilkSilky extend its return window for the holidays?
None published
What items cannot be returned to SilkSilky?
Underwear and bras, mystery boxes, final sale and clearance items, gift cards
Also known as
silksilky.com
Return-policy data is compiled from SilkSilky’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on SilkSilky’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.