SINGER Return Policy
Every return window, fee, and holiday extension for SINGER — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
This 30-day guarantee only applies if you bought directly from singer.com - if you got your machine from a big-box store or another retailer, you'll need to use that store's own return policy instead.
Policy at a glance
- Return window
- 30 days (from delivery date, direct purchases only)
- Return shipping
- Free for eligible returns; original shipping charges and gift box costs are non-refundable
- Free returns
- Yes
- Restocking fee
- None published
- Holiday extension
- Mentions extended policies during the holiday season, but no specific dates published
- Category
- Crafts
Can’t be returned: Products purchased from third-party retailers or physical stores, used items or products not in original packaging
Why SINGER earned a B+
About SINGER
Sewing machines with a name that's been in American households since the 1850s - SINGER is one of the oldest continuously operating brands in this space, though the modern company, which also owns Husqvarna Viking and Pfaff, is a very different corporate entity than the original 19th-century manufacturer. It sells everything from basic beginner machines to computerized embroidery models, aimed at hobbyists as much as anyone sewing professionally. The 30-day trial-style return window is refreshingly generous for a big-ticket appliance purchase, letting you actually test a machine before committing. Just make sure you bought directly from singer.com - machines from other retailers fall outside this particular policy.
What they sell
- Beginner and mechanical sewing machines
- Computerized and embroidery machines
- Sewing machine accessories and presser feet
- Husqvarna Viking and Pfaff branded machines
Frequently asked questions
What is SINGER's return window?
30 days (from delivery date, direct purchases only)
Does SINGER offer free returns?
Yes
How much does SINGER charge for return shipping?
Free for eligible returns; original shipping charges and gift box costs are non-refundable
Does SINGER charge a restocking fee?
None published
Does SINGER extend its return window for the holidays?
Mentions extended policies during the holiday season, but no specific dates published
What items cannot be returned to SINGER?
Products purchased from third-party retailers or physical stores, used items or products not in original packaging
Also known as
singer.com, singer sewing machines
Return-policy data is compiled from SINGER’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on SINGER’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.