SkinMedica Return Policy
Every return window, fee, and holiday extension for SkinMedica — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Refunds go back to your original card and can take up to 14 business days to post once SkinMedica receives the product, so don't panic if it's not instant.
Policy at a glance
- Return window
- 30 days (from purchase date)
- Return shipping
- Free - a pre-paid FedEx return label is provided on all approved returns.
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Allē loyalty points already redeemed on the order are not reimbursed
Why SkinMedica earned a B+
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About SkinMedica
Dermatologists and med-spas are where most people first hear about SkinMedica, since it's built as a clinical-grade line sold through providers as much as online. Owned by AbbVie/Allergan Aesthetics, it's best known for TNS growth factor serums that grew out of wound-healing research, which is a more clinical origin story than most skincare brands can claim. You'll pay premium prices here, and the line rewards people already using Allē points from other Allergan aesthetic treatments like Botox. One thing to know: results with the growth-factor serums take weeks of consistent use to show, so it's not a quick-fix purchase.
What they sell
- TNS Advanced+ and TNS Essential Serum growth-factor treatments
- HA5 hydrating hyaluronic acid serums
- Retinol and vitamin C brightening treatments
- Physical and mineral sunscreens
- Post-procedure recovery skincare
Frequently asked questions
What is SkinMedica's return window?
30 days (from purchase date)
Does SkinMedica offer free returns?
Yes
How much does SkinMedica charge for return shipping?
Free - a pre-paid FedEx return label is provided on all approved returns.
Does SkinMedica charge a restocking fee?
None
Does SkinMedica extend its return window for the holidays?
None published
What items cannot be returned to SkinMedica?
Allē loyalty points already redeemed on the order are not reimbursed
Also known as
skinmedica.com
Return-policy data is compiled from SkinMedica’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on SkinMedica’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.