Solem Return Policy
Every return window, fee, and holiday extension for Solem — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The item has to be in mint, never-used-or-washed condition - even a single wash to test it out will get a return rejected, so try it dry first if you're unsure.
Policy at a glance
- Return window
- 14 days (from receipt, unused)
- Return shipping
- Customer pays return shipping on standard returns; Solem covers shipping for company error or manufacturing defects.
- Free returns
- No - customer pays return shipping
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Sports
Can’t be returned: Final sale items, and anything used, washed, or damaged, or not in original packaging
Why Solem earned a C
About Solem
A gym towel seems like a small thing to obsess over, but Solem built its brand entirely around microfiber sports towels made from recycled materials, aimed at people who actually care about the difference between a towel that smells and one that doesn't. It's a Canadian direct-to-consumer brand selling quick-dry, odor-resistant towels for the gym, yoga, or travel rather than a general home-goods catalog. Frequent gym-goers and yoga practitioners tired of musty cotton towels are the typical buyers. Just know the return bar is strict: the towel has to be completely unused and unwashed to qualify, so this isn't a try-it-and-see purchase.
What they sell
- Recycled microfiber sports towels
- Quick-dry gym towels
- Yoga towels
- Travel-size towels
- Towel accessories and carrying cases
Frequently asked questions
What is Solem's return window?
14 days (from receipt, unused)
Does Solem offer free returns?
No - customer pays return shipping
How much does Solem charge for return shipping?
Customer pays return shipping on standard returns; Solem covers shipping for company error or manufacturing defects.
Does Solem charge a restocking fee?
None
Does Solem extend its return window for the holidays?
None published
What items cannot be returned to Solem?
Final sale items, and anything used, washed, or damaged, or not in original packaging
Also known as
solem.ca
Return-policy data is compiled from Solem’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Solem’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.