Somnee Return Policy
Every return window, fee, and holiday extension for Somnee — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The membership needed for the full sleep program renews automatically — cancel at least 24 hours before your billing date if you're only testing the headband, since the device refund and the membership are handled separately.
Policy at a glance
- Return window
- 45 days (from warehouse departure)
- Return shipping
- Free — company pays for return shipping
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Electronics
Can’t be returned: Memberships purchased separately from the device, gift cards after 45 days, products shipped outside the US or in violation of geographic restrictions
Why Somnee earned a B+
About Somnee
Somnee sells a headband that's supposed to train your brain into falling asleep faster using neurostimulation, which sounds like science fiction until you realize it's basically a wearable plus an app subscription. The device itself is a one-time purchase, but getting the full personalized program means signing up for an ongoing membership on top of it.
That membership auto-renews unless you cancel at least a day before it's set to renew, so calendar it if you're only trying the device short-term. The company also restricts sales and shipping to US residents, so this isn't an option if you're ordering from abroad. People who've struck out with melatonin and sleep hygiene tips and want a tech-forward approach are the likely buyers.
What they sell
- Somnee neurostimulation sleep headband
- Personalized sleep coaching app membership
- Replacement headband bands and accessories
Frequently asked questions
What is Somnee's return window?
45 days (from warehouse departure)
Does Somnee offer free returns?
Yes
How much does Somnee charge for return shipping?
Free — company pays for return shipping
Does Somnee charge a restocking fee?
None
Does Somnee extend its return window for the holidays?
None published
What items cannot be returned to Somnee?
Memberships purchased separately from the device, gift cards after 45 days, products shipped outside the US or in violation of geographic restrictions
Also known as
somneesleep.com, somnee headband
Return-policy data is compiled from Somnee’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Somnee’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.