STATE Bags Return Policy
Every return window, fee, and holiday extension for STATE Bags — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Personalization (like monogramming) makes a bag final sale, so double-check the design before you approve a custom order - there's no return path once it ships.
Policy at a glance
- Return window
- 14 days (unused, tags attached)
- Return shipping
- A flat $5 return shipping fee is deducted from the refund on every return; original shipping charges are non-refundable
- Free returns
- No - $5 fee deducted from refund
- Restocking fee
- None beyond the $5 shipping deduction
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Personalized bags, final sale items
Why STATE Bags earned a C
About STATE Bags
Backpacks with a matching mini keychain pouch are STATE's signature move - buy the bag, get a tiny plush or vinyl version clipped to the zipper, and suddenly it's an accessory as much as a backpack. The brand also puts its name behind giving a bag to a kid in need for every one sold.
It's aimed at city-dwellers and commuters who want a backpack that reads as more design object than gym bag. One thing worth knowing: every return costs you $5 in shipping regardless of the reason, so factor that into whether an exchange or a return makes more sense. Parents buying kids' backpacks and commuters after an everyday bag with a bit of personality make up most of the customer base.
What they sell
- Backpacks with matching mini keychain pouches
- Kids' backpacks and lunch bags
- Travel bags and totes
- Personalized/monogrammed bag options
Frequently asked questions
What is STATE Bags's return window?
14 days (unused, tags attached)
Does STATE Bags offer free returns?
No - $5 fee deducted from refund
How much does STATE Bags charge for return shipping?
A flat $5 return shipping fee is deducted from the refund on every return; original shipping charges are non-refundable
Does STATE Bags charge a restocking fee?
None beyond the $5 shipping deduction
Does STATE Bags extend its return window for the holidays?
None published
What items cannot be returned to STATE Bags?
Personalized bags, final sale items
Also known as
statebags.com, state bags
Return-policy data is compiled from STATE Bags’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on STATE Bags’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.