The Luxury Closet Return Policy
Every return window, fee, and holiday extension for The Luxury Closet — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 3-day return window starts the moment your item is delivered, which is unusually short for a luxury resale marketplace - inspect authenticity and condition immediately rather than letting a designer bag sit in its box for a week.
Policy at a glance
- Return window
- 3 days (from delivery, on eligible items only)
- Return shipping
- The Luxury Closet arranges return collection at no extra shipping charge, but a processing fee is deducted from the refund
- Free returns
- No - fee deducted
- Restocking fee
- Return processing fee of USD $5 + VAT per item (20 AED + VAT per item for UAE orders), deducted from the refund
- Holiday extension
- None published
- Category
- Luxury
Can’t be returned: Items marked "No returns on this item" on the product page; refund excludes shipping costs, promo credits, vouchers, customs duties and taxes
Why The Luxury Closet earned a D-
About The Luxury Closet
Pre-owned Chanel, Hermes, and Rolex at a discount off retail is the draw at The Luxury Closet, a Dubai-based resale marketplace for authenticated designer handbags, watches, and jewelry. Every listing goes through the platform's own authentication process before it's offered for sale, which is a real selling point in a resale category full of counterfeits.
Because it ships from the UAE, expect longer delivery times than a typical US retailer - sometimes 2-3 weeks outside the Middle East - and a noticeably short 3-day return window once your item lands. Shoppers here are usually hunting a specific hard-to-find piece rather than browsing casually, and a per-item processing fee applies to any return.
What they sell
- Pre-owned designer handbags (Chanel, Hermes, Louis Vuitton)
- Authenticated luxury watches (Rolex, Cartier)
- Fine jewelry and designer accessories
- Pre-owned designer shoes and sneakers
Frequently asked questions
What is The Luxury Closet's return window?
3 days (from delivery, on eligible items only)
Does The Luxury Closet offer free returns?
No - fee deducted
How much does The Luxury Closet charge for return shipping?
The Luxury Closet arranges return collection at no extra shipping charge, but a processing fee is deducted from the refund
Does The Luxury Closet charge a restocking fee?
Return processing fee of USD $5 + VAT per item (20 AED + VAT per item for UAE orders), deducted from the refund
Does The Luxury Closet extend its return window for the holidays?
None published
What items cannot be returned to The Luxury Closet?
Items marked "No returns on this item" on the product page; refund excludes shipping costs, promo credits, vouchers, customs duties and taxes
Also known as
theluxurycloset.com, luxury closet
Return-policy data is compiled from The Luxury Closet’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on The Luxury Closet’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.