The New York Times Store Return Policy
Every return window, fee, and holiday extension for The New York Times Store — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Returns need preauthorization before you send anything back - mail an item in without contacting them first and it won't qualify for a refund, no matter how far within the 30 days you are.
Policy at a glance
- Return window
- 30 days (from ship date, resalable condition)
- Return shipping
- Customer responsible for all postage, shipping, duties, taxes, and return freight; shipping refunded only if the return is due to company error or shipping damage/loss
- Free returns
- No - customer pays return shipping
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Gifts
Can’t be returned: Personalized items, items customized with a specific date or recipient, made-to-order items, items marked all sales final
Why The New York Times Store earned a C+
About The New York Times Store
Front-page reprints, archival photography, and NYT-branded gear make up the bulk of what The New York Times Store sells - the newspaper's official retail arm for framed historical front pages, books, and lifestyle items tied to its brand and archives. It's a popular gift stop for journalism fans, history buffs, and NYT subscribers.
A few categories are locked out of returns entirely: personalized front-page reprints with a specific date, or anything customized for a recipient, are final sale once ordered. Everything else needs preauthorization before you ship it back, and you're covering the return postage yourself unless the mistake was on their end.
What they sell
- Framed historical New York Times front pages
- Personalized birthday and anniversary front-page prints
- NYT-branded apparel and accessories
- Books from Times journalists and archives
- Home goods and gifts featuring Times branding
Frequently asked questions
What is The New York Times Store's return window?
30 days (from ship date, resalable condition)
Does The New York Times Store offer free returns?
No - customer pays return shipping
How much does The New York Times Store charge for return shipping?
Customer responsible for all postage, shipping, duties, taxes, and return freight; shipping refunded only if the return is due to company error or shipping damage/loss
Does The New York Times Store charge a restocking fee?
None published
Does The New York Times Store extend its return window for the holidays?
None published
What items cannot be returned to The New York Times Store?
Personalized items, items customized with a specific date or recipient, made-to-order items, items marked all sales final
Also known as
store.nytimes.com, nyt store, new york times store
Return-policy data is compiled from The New York Times Store’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on The New York Times Store’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.