The Wig Company Return Policy
Every return window, fee, and holiday extension for The Wig Company — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Even clearance-priced Color Outlet items are explicitly called out as returnable here, which isn't the norm for discounted wigs elsewhere - worth confirming the exact terms with customer care before assuming a sale piece is final.
Policy at a glance
- Return window
- Best in the Business guarantee (specific day count not published on available pages)
- Return shipping
- Not fully published; contact customer care for return shipping details
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: None explicitly listed; Color Outlet/Sale Color products are noted as returnable
Why The Wig Company earned a C+
About The Wig Company
Synthetic and human-hair wigs for everyday wear and medical hair loss both fall under The Wig Company's catalog, a specialty retailer built around fit, color-matching, and styling support rather than costume-only pieces. Its mission statement leans hard into confidence and self-image, which shapes a lot of its customer service approach.
The return details are harder to pin down than most retailers publish upfront - the site references a "Best in the Business guarantee" without stating an exact day count on the pages available, so it's worth confirming specifics with their client care team before you buy, especially for a higher-cost human-hair piece.
What they sell
- Synthetic and human-hair wigs
- Medical and alopecia hair replacement wigs
- Wig care products and styling tools
- Clearance-priced Color Outlet wigs
Frequently asked questions
What is The Wig Company's return window?
Best in the Business guarantee (specific day count not published on available pages)
Does The Wig Company offer free returns?
No - fee deducted
How much does The Wig Company charge for return shipping?
Not fully published; contact customer care for return shipping details
Does The Wig Company charge a restocking fee?
None published
Does The Wig Company extend its return window for the holidays?
None published
What items cannot be returned to The Wig Company?
None explicitly listed; Color Outlet/Sale Color products are noted as returnable
Also known as
thewigcompany.com, wig company
Return-policy data is compiled from The Wig Company’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on The Wig Company’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.