Therabody Return Policy
Every return window, fee, and holiday extension for Therabody — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Therabody won't do mail-in exchanges - if you want a different model or color, you return the original for a refund and place a new order separately.
Policy at a glance
- Return window
- 30 days from receipt
- Return shipping
- Free - Therabody pays standard return shipping
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Personalized items, refurbished devices, products marked Final Sale, certain products flagged on their own product pages, in-store purchases (must be returned to the retail location where bought)
Why Therabody earned a B+
About Therabody
Percussive massage guns went mainstream largely because of Therabody's Theragun, the loud little device physical therapists and gym bros both swear by. The company has since branched into wearable heat vests, compression boots, and smart rings, but the massage gun line is still what most people know it for. Products aren't cheap, and refurbished units bought at a discount are excluded from returns entirely, so check which version you're ordering before you buy.
Refunds take 10-15 business days to process plus another billing cycle or two to actually show up on your statement, so don't expect a fast turnaround. Anyone dealing with chronic muscle tightness or post-workout recovery is the obvious audience, though the price tags put this squarely in gift and self-care-splurge territory for most people.
What they sell
- Theragun percussive massage guns
- RecoveryAir compression boots
- Smart heat and cooling vests (Thermabands)
- Massage gun attachments and accessories
Frequently asked questions
What is Therabody's return window?
30 days from receipt
Does Therabody offer free returns?
Yes
How much does Therabody charge for return shipping?
Free - Therabody pays standard return shipping
Does Therabody charge a restocking fee?
None
Does Therabody extend its return window for the holidays?
None published
What items cannot be returned to Therabody?
Personalized items, refurbished devices, products marked Final Sale, certain products flagged on their own product pages, in-store purchases (must be returned to the retail location where bought)
Also known as
therabody.com, theragun
Return-policy data is compiled from Therabody’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Therabody’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.