ThirdLove Return Policy
Every return window, fee, and holiday extension for ThirdLove — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Try the bra on but leave the tags attached - ThirdLove checks for that specifically, and underwear has to still be sealed in its original polybag or it won't be accepted back at all.
Policy at a glance
- Return window
- 60 days (exchanges)
- Return shipping
- $4.99 return fee applies to all returns unless you're a Platinum Hooked Rewards member
- Free returns
- No - $4.99 fee (waived for Platinum Hooked Rewards members)
- Restocking fee
- None beyond the $4.99 return fee
- Holiday extension
- None published
- Category
- Lingerie
Can’t be returned: Final sale items; underwear must be unworn with original tags and in its unopened original polybag; bras must have original tags still attached
Why ThirdLove earned a B
About ThirdLove
Half-cup sizing is ThirdLove's signature move - the brand built its whole reputation on offering bra sizes between the standard increments, aimed at women who never quite fit a 34B or a 34C cleanly. That extra sizing granularity, plus a fit-finder quiz, is the main reason people switch over from department-store bra shopping. The $4.99 return fee applies to basically everyone unless you're in the top loyalty tier, so factor that into ordering multiple sizes to test fit.
Bras and underwear both need original tags intact, and underwear specifically needs to stay sealed in its polybag if you want a refund. Anyone frustrated by inconsistent bra sizing across brands is the obvious customer here.
What they sell
- Half-cup sized bras (like 34.5C)
- Wireless and t-shirt bras
- Everyday underwear and bralettes
- Loungewear and shapewear
Frequently asked questions
What is ThirdLove's return window?
60 days (exchanges)
Does ThirdLove offer free returns?
No - $4.99 fee (waived for Platinum Hooked Rewards members)
How much does ThirdLove charge for return shipping?
$4.99 return fee applies to all returns unless you're a Platinum Hooked Rewards member
Does ThirdLove charge a restocking fee?
None beyond the $4.99 return fee
Does ThirdLove extend its return window for the holidays?
None published
What items cannot be returned to ThirdLove?
Final sale items; underwear must be unworn with original tags and in its unopened original polybag; bras must have original tags still attached
Also known as
thirdlove.com, third love
Return-policy data is compiled from ThirdLove’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ThirdLove’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.