Tire Rack Return Policy
Editor-verified return-policy details for Tire Rack.
About Tire Rack
Ask any car forum where to buy tires online and Tire Rack comes up fast. They built their reputation on real testing — they run their own track in Indiana, publish wet and dry braking numbers, and let you sort by actual owner reviews instead of just price. You pick your tires, they ship them to a local installer near you, and you show up to get them mounted. No hauling boxes around yourself.
The people who love it tend to be the ones who care about the details — folks matching tires to their exact trim, or hunting a better all-season than the dealer's pushing. One thing to know: they don't install anything themselves, so you're relying on a third-party shop for the actual mounting, and quality there can vary by location. Call ahead and you'll usually be fine.
What they sell
- Tires for just about anything — Michelin, Continental, Bridgestone, plus their own test data to compare them honestly
- Wheels, including custom fitment packages where they mount and balance before shipping
- Winter and snow tires (Blizzak, Nokian) — they're a go-to when the season turns
- Brakes, suspension, and wiper blades if you're already deep in a maintenance order
Why Tire Rack earned a C+
Policy at a glance
- Return window
- 30 days from delivery
- Window (days)
- 30 days
- Free returns
- No — customer pays return freight
- Return shipping cost
- Customer pays all freight charges incurred; tires and wheels credited less all freight costs; wheel & tire packages credited less $60 dismount labor plus all freight
- Restocking fee
- None stated; however, wheel & tire packages incur a $60 dismount labor deduction from credit
- Holiday extension
- No holiday extension
- Non-returnable items
- Special order items, mounted tires (driven on), damaged items (unless Tire Rack error), distribution center pickup orders after same day
- Time-bomb items
- Distribution center pickup orders: same-day return/exchange only
- Category
- Automotive
Frequently asked questions
What is Tire Rack's return window?
30 days from delivery
Does Tire Rack offer free returns?
No — customer pays return freight
How much does Tire Rack charge for return shipping?
Customer pays all freight charges incurred; tires and wheels credited less all freight costs; wheel & tire packages credited less $60 dismount labor plus all freight
Does Tire Rack charge a restocking fee?
None stated; however, wheel & tire packages incur a $60 dismount labor deduction from credit
Does Tire Rack extend its return window for the holidays?
No holiday extension
What items cannot be returned to Tire Rack?
Special order items, mounted tires (driven on), damaged items (unless Tire Rack error), distribution center pickup orders after same day
Also known as
tirerack.com
Return-policy data is sourced from Tire Rack’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Tire Rack’s official site before purchase.