Total Gym Return Policy
Every return window, fee, and holiday extension for Total Gym — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The homepage advertises the 30-day trial but doesn't spell out who pays to ship the machine back or whether a restocking fee applies — call customer service before you order if that matters to you.
Policy at a glance
- Return window
- 30 days (risk-free trial)
- Return shipping
- Free shipping is included with the 30-day risk-free trial; return shipping terms for the unit itself aren't spelled out on the homepage.
- Free returns
- Yes
- Category
- Athletic
Can’t be returned: None published
Why Total Gym earned a B+
About Total Gym
Chuck Norris infomercials in the '90s made this incline home gym a household staple long before compact fitness equipment was trendy. The pulley-and-glideboard system uses your own body weight for resistance, which is the whole appeal if you want strength training without a rack of dumbbells taking over a room.
Buyers here tend to be looking for a foldable, low-impact machine that works for a wide range of fitness levels, from rehab-style movements to more advanced routines. Worth knowing going in: the official return details beyond the 30-day risk-free trial advertised on the homepage aren't published in any dedicated policy page, so you'll want a phone confirmation of the fine print before you buy a piece of gym equipment this size.
What they sell
- Total Gym incline home fitness machines in several model tiers
- Accessory attachments like pilates bars and squat stands
- Workout programs and DVDs designed around the machine
- Replacement parts like glideboards and cables
Frequently asked questions
What is Total Gym's return window?
30 days (risk-free trial)
Does Total Gym offer free returns?
Yes
How much does Total Gym charge for return shipping?
Free shipping is included with the 30-day risk-free trial; return shipping terms for the unit itself aren't spelled out on the homepage.
What items cannot be returned to Total Gym?
None published
Also known as
totalgymdirect.com, total gym direct
Return-policy data is compiled from Total Gym’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Total Gym’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.