TOV Furniture Return Policy
Every return window, fee, and holiday extension for TOV Furniture — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Refunds come back as store credit only, never cash, and if a piece arrives damaged you have just 48 hours to file a claim with photos — inspect furniture the moment the delivery crew leaves.
Policy at a glance
- Return window
- 15 days (from delivery, must contact to initiate)
- Return shipping
- Customer pays return shipping, which varies by item and location; original Standard Shipping and White Glove Shipping charges are non-refundable.
- Free returns
- No - fee deducted
- Restocking fee
- 20% restocking fee applied to all returns
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Pillows and throws, rugs, cups and placemats, mattresses, decor items, clearance or final sale items
Why TOV Furniture earned a D+
About TOV Furniture
Velvet sofas and curvy, statement-making silhouettes are what TOV Furniture is known for — think Instagram-friendly accent chairs and bold dining sets rather than understated basics. The brand sells mostly online and ships furniture that's meant to anchor a room, not blend into it.
If you're furnishing a space where you want a conversation piece more than a neutral backdrop, this is the kind of retailer you end up browsing. One thing to know upfront: refunds are issued as store credit rather than cash, and the 20% restocking fee applies even on totally undamaged returns, so it's worth being confident about scale and color before ordering something this large.
What they sell
- Velvet and boucle accent chairs and sofas
- Curved and statement dining tables and chairs
- Bar stools and counter-height seating
- Coffee tables and console tables in mixed materials
- Bedroom furniture like upholstered beds and nightstands
Frequently asked questions
What is TOV Furniture's return window?
15 days (from delivery, must contact to initiate)
Does TOV Furniture offer free returns?
No - fee deducted
How much does TOV Furniture charge for return shipping?
Customer pays return shipping, which varies by item and location; original Standard Shipping and White Glove Shipping charges are non-refundable.
Does TOV Furniture charge a restocking fee?
20% restocking fee applied to all returns
Does TOV Furniture extend its return window for the holidays?
None published
What items cannot be returned to TOV Furniture?
Pillows and throws, rugs, cups and placemats, mattresses, decor items, clearance or final sale items
Also known as
tovfurniture.com
Return-policy data is compiled from TOV Furniture’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on TOV Furniture’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.