Twenty/Twenty Beauty Return Policy
Every return window, fee, and holiday extension for Twenty/Twenty Beauty — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The published policy doesn't distinguish opened from unopened makeup, so email support before mailing back a swatched or used product to confirm it'll actually be accepted rather than assuming it qualifies.
Policy at a glance
- Return window
- 60 days (from order date, refunded to original payment method)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: None published
Why Twenty/Twenty Beauty earned a B
About Twenty/Twenty Beauty
Twenty/Twenty Beauty is the makeup line Jessie James Decker built around long-wear formulas that skip the midday touch-up — lip stains, budge-proof mascara, and a matte foundation designed to hold up through sweat and humidity. It's a newer name in the celebrity-beauty space, competing against a crowded field of singer- and influencer-backed lines, and it leans on before-and-after wear tests in its marketing to make the case for staying power. The shopper here tends to want drugstore-adjacent prices without drugstore formulas.
You get 60 days to send something back for a refund to your original payment method, which is generous next to a lot of beauty brands that cap returns at 30 days or restrict them to unopened products only. That said, the published policy doesn't spell out whether opened or swatched makeup qualifies, so if you're returning something you've already tried, it's smart to email support first and get that confirmed rather than assuming.
What they sell
- Long-wear lip stains and glosses
- Budge-proof mascara and eyeliner
- Matte and dewy foundations formulated for humidity and sweat resistance
- Setting sprays and setting powders
- Skincare-adjacent treatment products
Frequently asked questions
What is Twenty/Twenty Beauty's return window?
60 days (from order date, refunded to original payment method)
Does Twenty/Twenty Beauty charge a restocking fee?
None published
Does Twenty/Twenty Beauty extend its return window for the holidays?
None published
What items cannot be returned to Twenty/Twenty Beauty?
None published
Also known as
twenty/twenty beauty, trytwentytwenty.com, twenty twenty beauty, 20/20 beauty
Return-policy data is compiled from Twenty/Twenty Beauty’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Twenty/Twenty Beauty’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.