UNIONBAY Return Policy
Every return window, fee, and holiday extension for UNIONBAY — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Choosing store credit instead of a refund to your card skips UnionBay's $5 return fee entirely — worth it if you know you'll shop there again.
Policy at a glance
- Return window
- 30 days from purchase (unworn, unwashed, tags attached)
- Return shipping
- $5 flat fee deducted from your refund if returning to the original payment method; free if you choose store credit, or if you purchased 'Free Returns + Package Protection' at checkout
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Merchandise purchased from other retailers (must be returned to that store), orders shipped to APO military bases
Why UNIONBAY earned a C+
About UNIONBAY
Baggy-fit denim, graphic tees, and easy outerwear are the wardrobe staples UnionBay built its name on, and the brand still leans into that relaxed, mall-era casualwear look. You'll find it stocked at big department stores as well as through its own site, with jeans, jackets, shoes, and backpacks rounding out a lineup aimed at buyers who want durable basics rather than trend-driven pieces.
Returns are refreshingly simple as long as tags stay on and nothing's been washed: 30 days, a flat $5 fee if you want cash back, or nothing at all if you're fine with store credit. The one snag is that UnionBay only handles items bought directly from its own site — anything picked up through a department store partner has to go back to that retailer instead.
What they sell
- Denim jeans and jackets
- Graphic tees and casual tops
- Outerwear
- Shoes
- Backpacks and accessories
Frequently asked questions
What is UNIONBAY's return window?
30 days from purchase (unworn, unwashed, tags attached)
Does UNIONBAY offer free returns?
No - fee deducted
How much does UNIONBAY charge for return shipping?
$5 flat fee deducted from your refund if returning to the original payment method; free if you choose store credit, or if you purchased 'Free Returns + Package Protection' at checkout
Does UNIONBAY charge a restocking fee?
None
Does UNIONBAY extend its return window for the holidays?
None published
What items cannot be returned to UNIONBAY?
Merchandise purchased from other retailers (must be returned to that store), orders shipped to APO military bases
Also known as
unionbay, unionbay.com, union bay
Return-policy data is compiled from UNIONBAY’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on UNIONBAY’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.