Vecteezy Return Policy
Every return window, fee, and holiday extension for Vecteezy — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 30-day window is measured from your subscription or credit pack purchase date, not from when you actually download files, so if you sign up and let the subscription sit unused for a few weeks before trying it, you can burn through the guarantee period without realizing it.
Policy at a glance
- Return window
- 30-day money-back guarantee (Pro subscriptions and credit packs)
- Return shipping
- Not applicable — digital subscription/credit product, no physical shipment
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Content already downloaded under a license is licensed content, not refundable separately from the subscription; free/Editorial Use licenses carry no purchase to refund
Why Vecteezy earned a B+
About Vecteezy
Free vector art, stock photos, and video clips draw most people to Vecteezy first, but the real business is Vecteezy Pro — a subscription that unlocks unlimited downloads under Standard, Business, or Enterprise licensing tiers. It's run by Eezy LLC out of Bowling Green, Kentucky, alongside sister sites Brusheezy and Videezy.
Designers, small agencies, and print-on-demand sellers make up a lot of the user base, drawn by licensing that scales from single-user personal projects up to enterprise-wide commercial rights with indemnification coverage. One thing to watch: free-tier downloads require attribution, and if you can't credit the creator in your project you're expected to upgrade to a paid license — something that trips up people who assume free means no strings attached.
What they sell
- Vector graphics and SVG/PSD templates
- Stock photos and PNG assets
- Stock video and motion graphics clips
- Editorial images and event photography
- Vecteezy Pro subscription plans (Standard, Business, Enterprise licensing)
Frequently asked questions
What is Vecteezy's return window?
30-day money-back guarantee (Pro subscriptions and credit packs)
Does Vecteezy offer free returns?
Yes
How much does Vecteezy charge for return shipping?
Not applicable — digital subscription/credit product, no physical shipment
Does Vecteezy charge a restocking fee?
None
Does Vecteezy extend its return window for the holidays?
None published
What items cannot be returned to Vecteezy?
Content already downloaded under a license is licensed content, not refundable separately from the subscription; free/Editorial Use licenses carry no purchase to refund
Also known as
vecteezy, vecteezy.com, vecteezy pro, support.vecteezy.com
Return-policy data is compiled from Vecteezy’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Vecteezy’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.