VI Peel Return Policy
Every return window, fee, and holiday extension for VI Peel — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Only purchases made directly through vipeel.com qualify for this refund process—anything bought through a partner clinic or practitioner's office has to be handled through that provider instead.
Policy at a glance
- Return window
- 30 days (refund minus shipping charges)
- Return shipping
- Customer pays return shipping; original shipping charges are also deducted from the refund
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Products purchased from partner sites or practitioner offices
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About VI Peel
VI Peel is best known for the chemical peel treatment dermatologists and med-spas apply in-office, but the VI Derm line packages related actives—serums, cleansers, moisturizers, and sunscreen—for at-home use between professional treatments. The Los Angeles company says its peel formula has been used on more than 10 million people worldwide through licensed providers.
Most people encounter this brand through a practitioner's office rather than browsing the website cold, since the flagship peel itself gets applied by a professional, not shipped to your door. The at-home skincare line is what you can actually buy directly and return if it doesn't work out. One catch to know upfront: anything purchased through a partner clinic or practitioner's office isn't eligible for a refund through VI Peel's own website process.
What they sell
- VI Peel professional chemical peel treatments (applied by licensed providers)
- VI Derm serums and treatment boosters
- Moisturizers and cleansers for peel aftercare
- Sunscreen and daily skincare maintenance products
Frequently asked questions
What is VI Peel's return window?
30 days (refund minus shipping charges)
Does VI Peel offer free returns?
No - fee deducted
How much does VI Peel charge for return shipping?
Customer pays return shipping; original shipping charges are also deducted from the refund
Does VI Peel charge a restocking fee?
None published
Does VI Peel extend its return window for the holidays?
None published
What items cannot be returned to VI Peel?
Products purchased from partner sites or practitioner offices
Also known as
vi derm, vipeel.com, vi peel, vipeel
Return-policy data is compiled from VI Peel’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on VI Peel’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.