Vivo Life Return Policy
Every return window, fee, and holiday extension for Vivo Life — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Only one refund is allowed per purchase and exchanges can't later be refunded, so pick carefully - and if you used a discount code, the refund reflects the discounted price you actually paid, not the list price.
Policy at a glance
- Return window
- 30 days (unused, original packaging)
- Return shipping
- Customer pays return postage for non-defective items; Vivo Life refunds the original delivery charge and return postage for faulty or damaged goods
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Pharmacy
Can’t be returned: Discovery Packs, accessories (scoops, shakers), apparel
Why Vivo Life earned a C+
About Vivo Life
Vivo Life pitches itself against burnout and bloat with vegan protein powders, greens blends, and liquid vitamins built from plant and earth-based ingredients rather than the whey and synthetic fillers common in mainstream sports nutrition. The UK-manufactured product line has built a following among people who tried standard protein powders and didn't love how their gut handled them.
The catalog is compact and supplement-focused - protein blends, omega-3 oil, B12 and D3 drops, a greens powder, and a rotating set of bundles rather than a sprawling wellness store. A 30-day money-back guarantee is prominently advertised site-wide, but the fine print narrows it: you're on the hook for return postage unless something arrived damaged or defective, and a handful of categories like Discovery Packs and apparel don't qualify for the guarantee at all.
What they sell
- Perform Protein and Clean Protein plant-based protein powders
- Clean Omega 3 Oil and Liquid B12 Complex
- Liquid Vitamin D3 & K2 drops
- Supergreens all-in-one greens powder
- Collagen Builder and bundle sets (Energy + Immunity, Muscle Support)
Frequently asked questions
What is Vivo Life's return window?
30 days (unused, original packaging)
Does Vivo Life offer free returns?
No - fee deducted
How much does Vivo Life charge for return shipping?
Customer pays return postage for non-defective items; Vivo Life refunds the original delivery charge and return postage for faulty or damaged goods
Does Vivo Life charge a restocking fee?
None
Does Vivo Life extend its return window for the holidays?
None published
What items cannot be returned to Vivo Life?
Discovery Packs, accessories (scoops, shakers), apparel
Also known as
vivolife.com, vivo life supplements
Return-policy data is compiled from Vivo Life’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Vivo Life’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.