WAKAKUU Return Policy
Every return window, fee, and holiday extension for WAKAKUU — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanges only swap size or color of the exact same item, not a different style — if you used a discount code on the original order, email customer service with both order numbers or the discount won't carry over to the exchange.
Policy at a glance
- Return window
- 30 days (unused, from receipt of order)
- Return shipping
- Customer pays; register the return through the online portal for an auto-generated label, or self-ship (at your own cost) to Wakakuu's Sweden warehouse (M3 Logistics, Skogås)
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: None published
Why WAKAKUU earned a C+
About WAKAKUU
Two Stockholm founders started Wakakuu in 2005 on the idea that Nordic women deserved a curated alternative to mass-market fashion sites — a hand-picked mix of over 100 labels like Acne Studios, KHAITE, and By Malene Birger rather than an endless scroll of everything. In 2019 they added their own label, Wakakuu Icons, built around minimalist, seasonless pieces meant to outlast a single trend cycle.
You come here for that quiet-luxury Scandinavian aesthetic — clean tailoring, muted palettes, pieces you'd wear for years. One thing worth knowing before you buy: returns ship to a warehouse in Sweden, so getting a US order back to them takes longer and costs more than returning something to a domestic retailer, and you're footing that bill yourself.
What they sell
- Designer ready-to-wear from Acne Studios, KHAITE, Dagmar, and other Nordic and European labels
- Wakakuu Icons in-house label of minimalist basics and outerwear
- Handbags, jewelry, and accessories
- Personal shopping services and a Stockholm flagship store
Frequently asked questions
What is WAKAKUU's return window?
30 days (unused, from receipt of order)
Does WAKAKUU offer free returns?
No - fee deducted
How much does WAKAKUU charge for return shipping?
Customer pays; register the return through the online portal for an auto-generated label, or self-ship (at your own cost) to Wakakuu's Sweden warehouse (M3 Logistics, Skogås)
Does WAKAKUU charge a restocking fee?
None published
Does WAKAKUU extend its return window for the holidays?
None published
What items cannot be returned to WAKAKUU?
None published
Also known as
wakakuu, wakakuu.com, wakakuu icons, support.wakakuu.com
Return-policy data is compiled from WAKAKUU’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on WAKAKUU’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.