With Clarity Return Policy
Every return window, fee, and holiday extension for With Clarity — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You're limited to one return within any 30-day window and one order cancellation per 6 months, so consolidate a purchase decision before buying rather than ordering multiple options to compare side by side.
Policy at a glance
- Return window
- 30 days (unworn, undamaged, one return per 6 months)
- Return shipping
- Free shipping and free return insurance are included on all orders; With Clarity provides a prepaid return label.
- Free returns
- Yes
- Restocking fee
- None, but a missing diamond certificate incurs a $250 fee and an unreturned/damaged certificate incurs a $300 re-certification charge; appraisal reports are non-refundable.
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: Diamond upgrades, rings/loose diamonds with damaged or lost center stones, items with chips/scratches/breaks/nicks, jewelry altered by outside jewelers, D FL diamonds with broken GIA seals
Why With Clarity earned a B+
About With Clarity
Lab-grown and natural diamond rings built one stone at a time is the pitch here: you pick a cut, a setting, a metal, and With Clarity assembles the piece to order rather than shipping something off a shelf. It's an online-only jeweler, so there's no store to walk into if a ring needs resizing on the spot, but the site leans hard into education, with diamond grading guides meant to help you buy sight-unseen with some confidence.
Engagement rings are the core business, backed up by wedding bands, earrings, and pendants, with both lab-grown and mined stone options at a range of price points. You'll find 360-degree video of the actual diamond you're buying before checkout, which is a nice touch for a category where trust is everything. The honest caveat: because rings are made to order, the return window resets your options fast, so double-check sizing before you buy rather than after.
What they sell
- Engagement rings in lab-grown and natural diamonds
- Wedding and anniversary bands
- Diamond earrings and pendants
- Custom ring settings with choice of metal and cut
- Loose diamonds and gemstones
Frequently asked questions
What is With Clarity's return window?
30 days (unworn, undamaged, one return per 6 months)
Does With Clarity offer free returns?
Yes
How much does With Clarity charge for return shipping?
Free shipping and free return insurance are included on all orders; With Clarity provides a prepaid return label.
Does With Clarity charge a restocking fee?
None, but a missing diamond certificate incurs a $250 fee and an unreturned/damaged certificate incurs a $300 re-certification charge; appraisal reports are non-refundable.
Does With Clarity extend its return window for the holidays?
None published
What items cannot be returned to With Clarity?
Diamond upgrades, rings/loose diamonds with damaged or lost center stones, items with chips/scratches/breaks/nicks, jewelry altered by outside jewelers, D FL diamonds with broken GIA seals
Also known as
with clarity, withclarity, withclarity.com, with clarity jewelry
Return-policy data is compiled from With Clarity’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on With Clarity’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.