AllegroMedical.com Return Policy
Every return window, fee, and holiday extension for AllegroMedical.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You must call for a Return Merchandise Authorization (RMA) number before shipping anything back — packages sent without one won't be accepted, and if you skip this step you'll also get stuck paying to have it re-routed to the right warehouse.
Policy at a glance
- Return window
- 30 days (new, unused, resalable condition)
- Return shipping
- Customer pays return shipping in all cases except defective or misshipped items, which are fully reimbursed for both outbound and return shipping; if the original order had free shipping, Allegro's actual outbound shipping cost is deducted from the refund
- Free returns
- No - fee deducted
- Restocking fee
- Up to 30% on authorized non-defective returns; custom/titanium wheelchairs are repair-only, no refunds or exchanges ever
- Category
- Pharmacy
Can’t be returned: Raised toilet seats, commodes, erection aids, pillows, cushions, and other personal-care/hygiene items; custom and titanium wheelchairs (repair only)
Time-sensitive items: Oakworks products: 14 days (per Oakworks' own return agreement, not Allegro's standard 30)
Why AllegroMedical.com earned a C-
How AllegroMedical.com compares
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About AllegroMedical.com
If your grandmother needed a raised toilet seat or a lightweight travel wheelchair on short notice, there's a decent chance the box came from Allegro Medical. It's one of the older independent medical-supply retailers online, carrying everything from bath safety rails to full-size power scooters, and it's built a following among caregivers who need something specific fast rather than browsing a big-box aisle.
The return policy reflects how specialized this stuff is: hygiene items like commodes and cushions can't come back once opened, and custom or titanium wheelchairs are repair-only, no refunds. That's standard for durable medical equipment, but it's worth knowing before you order a custom chair sight unseen.
What they sell
- Wheelchairs, mobility scooters, and patient lifts
- Bathroom safety equipment like raised toilet seats, grab bars, and shower chairs
- Compression socks and orthopedic braces
- Daily living aids — reachers, dressing tools, non-slip mats
Frequently asked questions
What is AllegroMedical.com's return window?
30 days (new, unused, resalable condition)
Does AllegroMedical.com offer free returns?
No - fee deducted
How much does AllegroMedical.com charge for return shipping?
Customer pays return shipping in all cases except defective or misshipped items, which are fully reimbursed for both outbound and return shipping; if the original order had free shipping, Allegro's actual outbound shipping cost is deducted from the refund
Does AllegroMedical.com charge a restocking fee?
Up to 30% on authorized non-defective returns; custom/titanium wheelchairs are repair-only, no refunds or exchanges ever
What items cannot be returned to AllegroMedical.com?
Raised toilet seats, commodes, erection aids, pillows, cushions, and other personal-care/hygiene items; custom and titanium wheelchairs (repair only)
Also known as
allegromedical.com, allegro medical
Return-policy data is compiled from AllegroMedical.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on AllegroMedical.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.