Briggs & Riley Return Policy
Every return window, fee, and holiday extension for Briggs & Riley — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Skip monogramming if you might return the bag - it triggers a non-refundable $20-35 in fees deducted from your refund even within the standard window.
Policy at a glance
- Return window
- 30 days from receipt (unused, original tags attached)
- Return shipping
- Free (US customers)
- Free returns
- Yes
- Restocking fee
- Monogrammed products: $20 deducted from refund; monogram foil orders: additional $15 nonrefundable
- Holiday extension
- Briggs & Riley has historically extended free returns for holiday-season purchases (e.g. items bought on/after Nov 1 eligible until Feb 1 the following year); 2026-2027 season dates not yet published
- Category
- General
Can’t be returned: International orders, repair kits, e-gift cards, final sale items
Time-sensitive items: Monogrammed items (fee applies, not fully refundable)
Why Briggs & Riley earned a C+
How Briggs & Riley compares
Top-graded General rivals — tap one for the full side-by-side.
About Briggs & Riley
Frequent flyers whose wheels have already failed them once tend to land on Briggs & Riley next — a luggage brand built for people who actually live out of a suitcase. Their signature CX compression-expansion system lets a bag expand for a big shopping trip, then compress back down to fit airline size limits, a genuinely clever bit of engineering most competitors don't have.
The real selling point is the lifetime guarantee, which covers damage from airline handling — even normal wear and tear, not just defects — for as long as you own the bag. That guarantee is baked into the price, and these suitcases cost significantly more than what you'd find at a department store, so it's a bigger upfront commitment than most travelers are used to making.
What they sell
- Hardside and softside carry-on luggage
- Checked suitcases with CX compression-expansion technology
- Garment bags and business totes
- Backpacks and travel accessories
Frequently asked questions
What is Briggs & Riley's return window?
30 days from receipt (unused, original tags attached)
Does Briggs & Riley offer free returns?
Yes
How much does Briggs & Riley charge for return shipping?
Free (US customers)
Does Briggs & Riley charge a restocking fee?
Monogrammed products: $20 deducted from refund; monogram foil orders: additional $15 nonrefundable
Does Briggs & Riley extend its return window for the holidays?
Briggs & Riley has historically extended free returns for holiday-season purchases (e.g. items bought on/after Nov 1 eligible until Feb 1 the following year); 2026-2027 season dates not yet published
What items cannot be returned to Briggs & Riley?
International orders, repair kits, e-gift cards, final sale items
Also known as
briggs-riley.com, briggs & riley, briggs and riley, b&r luggage
Return-policy data is compiled from Briggs & Riley’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Briggs & Riley’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.