BSTN Return Policy
Every return window, fee, and holiday extension for BSTN — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Policy at a glance
- Return window
- 14 days (unused, resalable condition)
- Return shipping
- USD 39.99 charged for return shipments to the USA; for EU orders over EUR 70 BSTN covers cost via DHL return link, under EUR 70 customer pays
- Free returns
- No - $39.99 fee (US/non-EU shipments)
- Category
- Fashion
Why BSTN earned a C
How BSTN compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About BSTN
BSTN got its start as a sneaker and streetwear shop in Munich and Hamburg, and that European sneaker-culture pedigree still shows in how the site is merchandised — limited releases, collaborations, and brands like Stone Island and Carhartt WIP sit right alongside Nike and Jordan. It's less of a general clothing store and more of a curated stop for people who actually track drops.
Beyond sneakers, you'll find streetwear apparel, bags, headwear, and a small selection of home and lifestyle goods. Because BSTN ships internationally from Europe, US shoppers should expect longer delivery times than a domestic retailer and possibly customs handling on top of shipping cost, so it's not the move if you need something by the weekend. If you're chasing a specific colorway that's sold out everywhere else, though, it's worth a look.
What they sell
- Sneakers from Nike, Jordan, Adidas, and New Balance
- Streetwear staples from Stone Island and Carhartt WIP
- Jackets, tracksuits, and denim
- Bags, headwear, and eyewear
- Sneaker care products and collectibles
Frequently asked questions
What is BSTN's return window?
14 days (unused, resalable condition)
Does BSTN offer free returns?
No - $39.99 fee (US/non-EU shipments)
How much does BSTN charge for return shipping?
USD 39.99 charged for return shipments to the USA; for EU orders over EUR 70 BSTN covers cost via DHL return link, under EUR 70 customer pays
Also known as
bstn.com, bstn store, bstn eu, bstn international, bstn.com/us_en
Return-policy data is compiled from BSTN’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on BSTN’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.