Return policy comparison · 2026
Grande Cosmetics vs Kosas
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Kosas
B+
3.4 / 5.0 · Good
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Kosas's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsKosas
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | Kosas | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 30 days (full-size items, kosas.com orders only) |
| Free returns | Yes | Yes |
| Restocking fee | None | None |
| Return shipping | Free for domestic US orders returned within the 90-day window. | Free returns on full-size products ordered directly from kosas.com |
| Holiday extension | None published | None published |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Samples (final sale), items purchased from retail partners (Sephora, Ulta, etc. must go through that retailer) |
| Watch-out items | — | — |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Kosas tip
Buy from kosas.com directly if you want return flexibility — anything picked up at Sephora or Ulta has to be returned through that retailer's own policy instead, not Kosas.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or Kosas?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Kosas's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Kosas's return window?
Kosas's return window is 30 days (full-size items, kosas.com orders only).
Does Grande Cosmetics or Kosas offer free returns?
Grande Cosmetics: Yes. Kosas: Yes.