Kosas Return Policy
Every return window, fee, and holiday extension for Kosas — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Buy from kosas.com directly if you want return flexibility — anything picked up at Sephora or Ulta has to be returned through that retailer's own policy instead, not Kosas.
Policy at a glance
- Return window
- 30 days (full-size items, kosas.com orders only)
- Return shipping
- Free returns on full-size products ordered directly from kosas.com
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Samples (final sale), items purchased from retail partners (Sephora, Ulta, etc. must go through that retailer)
Why Kosas earned a B+
How Kosas compares
Top-graded Beauty rivals — tap one for the full side-by-side.
About Kosas
Clean beauty is the whole pitch here — Kosas built its name on makeup and skincare formulated without the ingredients a lot of shoppers try to avoid, like talc and certain silicones. It's a direct-to-consumer brand, so you won't find it in most drugstores, though it has landed in Sephora and Ulta over the years. The tinted face oils and cream products get most of the buzz. One thing worth knowing: if you buy through a retail partner instead of kosas.com, Kosas itself can't process your refund — you're stuck dealing with that store's return desk instead.
People shopping here tend to already care about ingredient lists and are willing to pay a premium for it. It's a good fit if you're building a minimal, skin-first makeup routine rather than chasing trend colors every season.
What they sell
- Tinted face oils and skin tints (their most talked-about category)
- Cream blushes and cream eyeshadows
- Concealer and foundation formulated without talc
- Mascara and brow products
- Skincare-makeup hybrids like lip treatments
Frequently asked questions
What is Kosas's return window?
30 days (full-size items, kosas.com orders only)
Does Kosas offer free returns?
Yes
How much does Kosas charge for return shipping?
Free returns on full-size products ordered directly from kosas.com
Does Kosas charge a restocking fee?
None
Does Kosas extend its return window for the holidays?
None published
What items cannot be returned to Kosas?
Samples (final sale), items purchased from retail partners (Sephora, Ulta, etc. must go through that retailer)
Also known as
kosas.com, kosas cosmetics
Return-policy data is compiled from Kosas’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Kosas’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.