Online Fabric Store Return Policy
Every return window, fee, and holiday extension for Online Fabric Store — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Order a swatch before committing to yardage — designer-brand fabrics like Kravet and Lee Jofa can't be returned at all, and once any fabric is cut, washed, or marked it's considered non-salable and gets sent back to you with no refund.
Policy at a glance
- Return window
- 30 days (uncut, unaltered)
- Return shipping
- Customer pays; a return authorization number is required; original shipping fee is not refunded unless OFS made an error
- Free returns
- No - customer pays return shipping
- Restocking fee
- 25% on returned wallpaper only (must be unopened in original plastic packaging)
- Holiday extension
- None published
- Category
- Crafts
Can’t be returned: Aerosols, clearance items, fabric and wallpaper samples, and fabric from designer lines including ABBEYSHEA, Baker Lifestyle, Beacon Hill, Brunschwig & Fils, Clarke & Clarke, Cole & Son, Fabricut, Gastón y Daniela, GP & J Baker, JF Fabrics, Kravet, Lee Jofa, Lee Jofa Modern, Mitchell, Mulberry, Pindler & Pindler, Threads, Toray, Trend, and Ultrafabrics
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About Online Fabric Store
If you sew, upholster, or slipcover for a living, there's a good chance you've ordered from OFS. The catalog runs deep — designer fabric lines like Kravet and Lee Jofa sit alongside budget-friendly basics like muslin and burlap, all sold by the yard. Shipping is capped at $14.95 for standard delivery to the lower 48, which keeps big fabric orders from getting punished by weight-based freight charges.
Designer and licensed-brand fabrics are final sale, so it's worth ordering an inexpensive swatch before buying yardage. DIYers, upholsterers, and small design businesses make up most of the customer base.
What they sell
- Decorator and upholstery fabric by the yard
- Designer fabric lines (Kravet, Lee Jofa, Fabricut)
- Wallpaper and trim
- Sewing notions and batting
- Outdoor and Sunbrella fabric
Frequently asked questions
What is Online Fabric Store's return window?
30 days (uncut, unaltered)
Does Online Fabric Store offer free returns?
No - customer pays return shipping
How much does Online Fabric Store charge for return shipping?
Customer pays; a return authorization number is required; original shipping fee is not refunded unless OFS made an error
Does Online Fabric Store charge a restocking fee?
25% on returned wallpaper only (must be unopened in original plastic packaging)
Does Online Fabric Store extend its return window for the holidays?
None published
What items cannot be returned to Online Fabric Store?
Aerosols, clearance items, fabric and wallpaper samples, and fabric from designer lines including ABBEYSHEA, Baker Lifestyle, Beacon Hill, Brunschwig & Fils, Clarke & Clarke, Cole & Son, Fabricut, Gastón y Daniela, GP & J Baker, JF Fabrics, Kravet, Lee Jofa, Lee Jofa Modern, Mitchell, Mulberry, Pindler & Pindler, Threads, Toray, Trend, and Ultrafabrics
Also known as
onlinefabricstore.com, ofs, online fabric store
Return-policy data is compiled from Online Fabric Store’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Online Fabric Store’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.