PatioLiving Return Policy
Every return window, fee, and holiday extension for PatioLiving — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
A 20% restocking fee on furniture plus deducted shipping means a bulky patio set that doesn't work out can cost you a real chunk of the price back -- measure your space twice before ordering anything large.
Policy at a glance
- Return window
- 30 days (original condition and packaging, not installed/assembled)
- Return shipping
- Deducted from refund, cost varies by location; any original outbound or upgraded shipping (white glove, expedited, assembly, address changes) is also deducted.
- Free returns
- No - fee deducted
- Restocking fee
- 20% on furniture, mirrors, umbrellas, and grills; 15% on lighting, rugs, and other categories; special-order items incur additional fees
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Personalized/custom/made-to-order items, mattresses, clearance/closeout items, open-box items, gift cards, samples, electrical accessories, orders of 6+ of the same item, assembled/installed items, items without original packaging, items shipped outside the continental US, items postmarked 30+ days after delivery
Time-sensitive items: Damaged or defective items must be reported within 10 days of delivery to qualify for repair/replacement/refund
Why PatioLiving earned a C-
How PatioLiving compares
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About PatioLiving
PatioLiving is an online specialty retailer for high-end outdoor furniture -- the kind of teak dining sets, fire pits, and umbrella systems you'd find at a boutique patio showroom rather than a big-box garden center. It curates a large number of outdoor furniture brands under one storefront instead of manufacturing everything itself.
Homeowners furnishing a deck, patio, or pool area with a real budget tend to shop here, since prices run well above what you'd see at a general home store. The tradeoff to know going in: restocking fees run 15-20% depending on category, and both original and return shipping get deducted from any refund, so a return on large furniture can cost you meaningfully more than a small mistake.
What they sell
- Outdoor dining sets and teak furniture
- Fire pits and fire tables
- Patio umbrellas and shade structures
- Outdoor rugs and lighting
- Grills and outdoor kitchen components
Frequently asked questions
What is PatioLiving's return window?
30 days (original condition and packaging, not installed/assembled)
Does PatioLiving offer free returns?
No - fee deducted
How much does PatioLiving charge for return shipping?
Deducted from refund, cost varies by location; any original outbound or upgraded shipping (white glove, expedited, assembly, address changes) is also deducted.
Does PatioLiving charge a restocking fee?
20% on furniture, mirrors, umbrellas, and grills; 15% on lighting, rugs, and other categories; special-order items incur additional fees
Does PatioLiving extend its return window for the holidays?
None published
What items cannot be returned to PatioLiving?
Personalized/custom/made-to-order items, mattresses, clearance/closeout items, open-box items, gift cards, samples, electrical accessories, orders of 6+ of the same item, assembled/installed items, items without original packaging, items shipped outside the continental US, items postmarked 30+ days after delivery
Also known as
patioliving.com, patio living, patioliving
Return-policy data is compiled from PatioLiving’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on PatioLiving’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.